Policy

  1. Shipping Policy

    We send our seeds via best possible way of shipping method , but please note that next-day delivery is not 100% guaranteed. Shipping is free inside Pakistan


  2. PACKAGING

    The seeds are packed in a heat-sealed, resealable aluminium bag and will arrive at your door in a envelope to ensure that the seeds are protected during the journey. Please note that we provide proper sowing instructions included with the seeds, if you require any help after receiving the packet you are free to contact us for more details within working hours. Alternatively you can email us at [email protected] and we will answer your questions as soon as possible. Operating our business this way allows us to offer you top quality and quantity seeds for realistic price.


  3. SEED-COUNT:

    Packets containing more than mentioned seeds always and measured on high quality, hyper- sensitive scales to ensure that you receive the correct amount.


  4. DISPATCH

    We aim to dispatch your order on the working day after we receive it. At peak times it can take 2-3 working days to process your order. If you have any concerns about your order before or upon receipt please contact us at [email protected] We will try to resolve any issues you may have. Our aim is customer satisfaction; we always work hard to provide you with a speedy, quality service.


  5. RETURNS & EXCHANGE

    Product (s) can be exchanged/ Return with in 14 days from the date of purchase. Please note that the seal of the seeds packet must not be broken. You need to ship the packet back on the same address.


  6. REFUNDS

    Shipping costs are non-refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.


  7. ORDER CANCELLATION

    You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Fresco Seeds may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.